Privacy Policy

1. About Us

AuResorts is an independent informational website providing editorial reviews and travel information about Australian entertainment resort destinations. We are not affiliated with, endorsed by, or acting as an agent for any of the resorts described on this site.

Contact: [email protected] | Level 12, 1 Darling Drive, Sydney NSW 2000, Australia

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name and email address submitted via our newsletter subscription or contact form.
• Usage data: pages visited, time spent on site, browser type, device type, referring URL and IP address — collected automatically via cookies and analytics tools.
• Age verification data: we record whether a visitor has confirmed they are aged 18 or over. We do not collect date of birth or identity documents.
• Communications: any information you provide when contacting us by email.

We do not collect sensitive information such as health data, financial details, government identifiers or biometric data.

3. How We Use Your Information

We use collected information to:

• Operate and improve our website and editorial content
• Send newsletter updates to subscribers who have opted in
• Respond to enquiries submitted via the contact form
• Analyse site usage to improve user experience
• Enforce our age restriction requirements
• Comply with applicable laws and regulations

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences (including age verification consent and cookie consent choices) and to analyse site traffic. For full details, please see our Cookie Policy.

You may disable cookies in your browser settings; however, this may affect the functionality of the site.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers: trusted third parties who assist us in operating our website (e.g. hosting, analytics, email delivery), bound by confidentiality obligations.
• Legal authorities: where required by law, court order or regulatory requirement.

We take reasonable steps to ensure that third parties handle your information in accordance with applicable privacy laws.

6. Overseas Disclosure

Some of our service providers may be located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure they handle information in a manner consistent with the Australian Privacy Principles.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These include encrypted connections (HTTPS), access controls and regular security reviews.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in aggregated, anonymised form.

9. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Make a complaint about how we handle your information
• Withdraw consent to receive marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will investigate your complaint and respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact

For all privacy enquiries, please contact:
AuResorts Privacy Officer
Email: [email protected]
Address: Level 12, 1 Darling Drive, Sydney NSW 2000, Australia